Why Slowing Down Made Us Faster

By Kinya Kaunjuga

Andrew and Brian working at Banda Health—and honestly, the mug might be doing equal work. Walk into Andrew’s office and you’ll find it right where this photo left it. It moves when he moves, trailing him into our offices like a quiet, caffeinated companion. Developers are like that—creatures of habit. They anchor themselves in small, familiar rituals that carry them through long hours of thinking… like having a very committed mug.

Kevin didn’t tell the story like a triumphant headline. He told it the way developers talk—measured, honest, almost reluctant to claim too much.

“It wasn’t perfect,” he said. “But everything we hoped to achieve… we achieved.”

Last year, the Banda developers began something that sounded inefficient: pair programming—two developers working on the same task.

On paper, it looked like slowing down and cutting productivity in half!

Kevin laughed at the criticism. “People say, ‘Isn’t that terribly inefficient? You’re essentially cutting your speed in half.’ And to a certain extent, you are.”

“If something takes four days alone and five days together,” Kevin said, “but now everyone understands it? It’s totally worth it. Because next time, it won’t take five days. It might take three.”

Speed matters at Banda. Every delay means users waiting longer for tools that help them manage their clinics smoothly.

BandaGo users attend a User Group Workshop in Nairobi, Kenya. They rely on its speed and accuracy to manage their clinics and provide uninterrupted care to their patients.

In the beginning, working in pairs felt like wearing someone else’s shoes—technically fine, but slightly uncomfortable with every step.
 
Keep in mind, these are programmers, they like things so precise that they hold a thought in their heads until it’s right. Now imagine asking them to rotate constantly and pick up someone else’s half-finished thought. And—hardest of all—to explain that thought out loud while it’s still forming in their mind. It wasn’t seamless and it wasn’t comfortable. In fact, on some days, it was neither.

But they were intent to keep going. 

Andrew and Kevin would start together, while Brian tackled his own work. Then they rotated—Kevin stepping into Brian’s work, Andrew continuing solo. Brian would later move to Andrew’s work, Kevin carrying forward what Brian had begun. Andrew returned to Kevin, each rotation bringing a fresh perspective without breaking the train of thought.

They kept cycling around until it simply became how they worked.

Then, somewhere along the way, something shifted. Kevin saw it first—not in a moment, but in the numbers (shown in the graph below). Work was moving faster, not because anyone had suddenly become quicker, but because they were no longer doubling back as often. Fewer reversals and less second-guessing. They were arriving at the same place, together, the first time.

“We got a small taste of what success feels like,” Kevin said. This is what he saw: More features shipped in 2025 than in any other year. More clinics signed up to use BandaGo than ever before. And more patients were treated than at any point since Banda Health began.

Then shared knowledge—this may have been the greatest gift. Before, a feature might belong to someone. “Kevin built that.” “Andrew owns this.” Until, as Kevin put it bluntly, “God forbid the person who developed it gets hit by a bus.”

Pair programming dissolved that fragility. Features belonged to the team. Any one of them could fix, improve, or extend a feature.

Kevin is most passionate about the gains you don’t immediately see—the ones happening behind the scenes.

As the system improved, fewer things broke later. That meant fewer urgent fixes pulling the team away at the last minute. With those interruptions reduced, the team had more time to focus on what mattered most: building the features clinics were actually asking for—which, as Kevin called it, is a blessing: better software reaching more clinics, and the patients those clinics serve.

Just Three Developers and Countless Lives Depend on Them

The three Banda Health developers—from left to right—Brian Otieno, Andrew Moko and Kevin Burnett.
Wes Brown is Banda Health’s Co-founder and Chief Technology Officer (CTO). He and Dr. Steve Letchford began Banda in Wes’s kitchen in 2012—where he first showed up as a volunteer programmer - he is still leading the dev team to this day. Over the years, he has recruited and mentored developers for Banda and steadily guided the technology strategy. Much of his work isn’t visible at first glance, but it’s woven into the systems that keep everything running.

A former Quickbooks VP sees what we've built—and a reaction that says it all

If the tech talk had you scrolling fast—here are the key takeaways:

This photo was taken on Friday, July 27, 2018, during a meeting at the Banda office. If you look closely, Andrew’s caffeinated companion makes another appearance—yes, that same mug from the photo with Brian taken in 2025. It has stayed put through deadlines, paired thinking sessions, and more than a few refills for 7 years. After all, developers are creatures of habit!
Picture of Kinya Kaunjuga

Kinya Kaunjuga

Kinya, our corporate storyteller, is an Aggie, and has lived and worked in Africa, Asia and North America. She’s met people from almost every part of the world and believes everybody has a story worth listening to.