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Our Commitment to Privacy
Banda Health values your privacy. This notice explains our online information practices and the choices you can make about the way your information is collected and used when you visit bandahealth.org (the “Site”) or when you subscribe to and use the software applications distributed by Banda Health (Apps) which include hosted applications and applications for mobile devices. The Site and the Apps are collectively referred to as the Service.
Acceptance Privacy Policy Terms
Your use of this website constitutes acceptance of this privacy policy and any modifications made to it.
Links
Our website contains links to other websites operated by third parties. We are not responsible for the privacy practices or policies of such third-party websites and this policy does not apply to those websites.
The Information We Collect
Our website collects Service Data and produces Analytics. Whenever you interact with the website, a variety of technologies may be employed to automatically or passively collect Service Data which may be analyzed to produce Analytics. Examples of data automatically collected or recognized are the home server of visitors (but not email addresses), which Internet Service Provider our visitors use, statistics that show the numbers and frequency of visitors to our website and its individual pages. Service Data means all data and information that are provided by you during registration and your subsequent use of the Service and all other data and information about you that are otherwise discerned or collected by Banda Health based on your access and use of the Service. Service Data may include browser or device type; operating system; time of day; identification of Site or App page views; geographic location. We may use or permit third-parties to use de-identified, aggregated Service Data for research purposes.
Analytics means de-identified and aggregated user profiles and statistics, metrics, abstractions and other analyses that are based on or derived from the Service Data or your use of the Service. These aggregated statistics are used internally to improve our website and for product development and marketing or research purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.
To use the Services, we ask you to provide information that will enable us register your account and verify whether you are entitled to access and use the Services, to enable us to enhance your site visit, to assist you with customer support or technical support issues, to follow up with you after your visit, or to otherwise support your customer relationship with us. Providing such information is completely optional. However, failure to provide it may mean that you cannot access and use certain information, materials and services. For example, we may ask for your name, e-mail address, phone number, address, product preference information, as well as other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of product information newsletters or direct or electronic mailing lists, you will be able to “unsubscribe” to these mailings at any time.
When you use the Service clinical or inventory management or other related services, we also collect information you provide about your patients or others. If you provide us with personal information about someone else (personally identifiable information (PII) and Protected Health information (PHI)), you must ensure that you are authorized to disclose that information to us, and that we, without further action, may collect, use, and disclose that information for the purposes described in this policy.
How We Use Personal Information
Banda Health uses the personal information you provide while using the Service or Apps to help us deliver the Service to you and to support your customer relationship with Banda Health. We may also use it to notify you of special offers, updated information and new products and services from Banda Health, or offers from third parties that we think may be of interest to you. Agents or contractors of Banda Health who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Banda Health.
Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with us, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is permitted or required by law (for example, in connection with judicial proceedings or governmental investigations).
Opting Out or Unsubscribing
You may delete your account at any time. We may send you information about our various products and services or other products or services we feel may be of interest to you. If you do not wish to receive such mailings, you can request to be removed from either our direct or electronic mailing lists at any time by emailing us at info@bandahealth.org. We may retain certain account data for limited periods and purposes required or permitted by applicable law. Also, to protect information from accidental or malicious deletion, , there may be delays between when you delete something and when copies are deleted from our active and backup systems.
Our Commitment to Data Security
To prevent unauthorized access, we have adopted appropriate procedures and technical controls to safeguard and secure the information we collect.
Amendments
We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this website.
Last updated, 1 August 2025.
How to Contact Us
You may contact us at info@bandahealth.org.